FAQ
Most frequent questions and answers
Orders usually dispatch from our studio 2-3 business days from the date of purchase
Yes, we deliver worldwide using Australia standard post. Please be aware shipping costs are considerably higher and unfortunately this is beyond our control.
Unfortunately at this time we are unable to ship with tracking due to the cost it puts on the consumer (shipping out of Australia is very dear). However, if you are adamant you want a tracked parcel please email us here alex@alexconan.com PRIOR to placing your order
Yes, to get priority shipping please email alex@alexconan.com PRIOR to placing your order so I can make the arrangements for you.
Please refer to your Countries customs and postal authorities as alexconan.com is not liable to pay any of these duties or taxes mandated by your Country. This is also outlined in our Terms and Conditions.
We do NOT offer refunds or returns on orders.
